Don't forget to contact me at any time should you require any further information regarding my miniature dolls house collectibles.
Thank you.
Your Personal Information
If you receive information related updates via email from me, you may change your mind at any time by emailing info@carolcook.co.uk and just write 'REMOVE' in the email.
If you believe that your email address is incorrect or incomplete, please inform me as soon as possible at the above address. I will promptly correct any information found to be incorrect.
None of your information is, or will be distributed to any external third party! Paypal does not share your personal information/details with 'Carol Cook' the merchant; when you buy from Carol Cook's 'Online Store'.
Links to Other External Websites
My website may contain links to other websites of interest. However, once you have used these links to leave Carol Cook's website, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites; and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Thank you.
Payment, Shipping and Returns
'Paypal' is used to collect payment via my online store - however, you do not need a Paypal Account to use this facility.
Is PayPal safe to use?
PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with 'Carol Cook' the merchant. Once your payment is complete, you will be emailed a receipt for this transaction. Contrary to popular belief, you DO NOT need to have a Paypal Account!
Shipping
Miniatures can be shipped anywhere in the world for one flat rate, as indicated in the online store.
Returns
Returns may be accepted within seven working days of receipt, if in the same good condition, that they were shipped. You should not, however, reject goods simply because you've changed your mind. Contact me to discuss any issues, thank you.
If you have damaged an item, please contact me to discuss repair too! I know how upset you guys get when accidents happen with your little OOAK's. However, this absolutely does not affect the above returns information - this is just a little service I can offer, if, of course I can help that is {:O)
ANY OF MY MINIATURES OFFERED FOR SALE IN THE WEBSITE'S 'ONLINE STORE' ARE NOT DEEMED SUITABLE FOR ANYONE UNDER THE AGE OF 14 YEARS.
All or Any Images, Original Designs, Templates etc., remain the Copyright of Carol Cook 1996-2011; and may not be reproduced in any way, shape, or format, without the express written consent from Carol Cook. ALL RIGHTS RESERVED!